- Foundever
- Whick, KY
- 03-07-2024
Job Title: Intuit Customer Experience Specialist
Company: Foundever
Job Type: Full-time
Salary: Competitive
Foundever is a global leader in the customer experience (CX) industry, delivering exceptional solutions to industry clients worldwide. We are currently seeking an Intuit Customer Experience Specialist to join our dynamic team. As a key member of our organization, you will be responsible for handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems to provide top-tier support.
Responsibilities:
- Handle inbound service calls efficiently and professionally.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools to provide accurate information and solutions.
- Participate in ongoing training and skill development programs to enhance performance.
Qualifications:
- Position located on-site at 101 Sykes Blvd, Chavies, KY 41272
- Strong communication skills and ability to multitask effectively.
- Problem-solving mindset with a positive attitude.
- Desire to advance career within a reputable company.
- Ability to work both independently and collaboratively in a team environment.
- Minimum age of 18 with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits:
- An award-winning culture focused on employee well-being and development.
- On-site work environment with opportunities for growth and advancement.
- Paid training and comprehensive benefits package.