- Foundever
- Gays Creek, KY
- 03-07-2024
Job Description
Foundever is seeking a dedicated Customer Support Associate (No Cold Calling) to join our team. In this role, you will be the first point of contact for clients, providing professional and high-quality customer service through inbound calls only. As part of our award-winning culture, you will have the opportunity to advance your career with a reliable company while enjoying compassionate interactions with customers.
Responsibilities
- Handle inbound service calls with professionalism.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask effectively.
- Problem-solving attitude and eagerness to grow professionally.
- Ability to work both independently and collaboratively in a team environment.
- High school diploma (or GED equivalent) and must be 18+ years of age.
Benefits
- Join a team with 35+ years of industry-leading experience.
- Engage with customers in a compassionate and supportive manner.
- Receive paid training and benefits to enhance your well-being.
About Foundever
Foundever is a global leader in the customer experience (CX) industry, supporting 750+ leading brands worldwide. With a focus on innovation and empathy, we empower our employees to Create Connection and Value Conversation across countries and languages.