Customer Services Specialist (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Specialist with a focus on providing exceptional customer service through inbound calls, chats, and emails. This role is an opportunity to be the frontline representative, handling customer queries and ensuring satisfaction with professionalism and efficiency.

Responsibilities

• Manage inbound service calls and communications via voice, chat, and email.
• Navigate various systems to assist customers effectively.
• Continuous training and skill development to enhance service delivery.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solving capabilities with a positive attitude.
• Desire for career advancement within a stable organization.
• Capacity to work independently and collaboratively.
• Minimum age of 18 and high school diploma or GED equivalent.

Benefits

Foundever offers a rewarding work environment with paid training and benefits to support your personal and professional growth. We value your well-being and provide opportunities for career progression within a globally recognized company.