Customer Services Associate (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Associate specializing in inbound calls only, with no cold calling involved. We are dedicated to delivering exceptional customer experiences, offering paid training, and career growth opportunities for our team members.

Responsibilities

• Handle inbound service calls professionally.
• Enhance customer satisfaction through voice, chat, and email interactions.
• Navigate efficiently through various systems and tools.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and multitasking abilities.
• Solution-oriented mindset with a positive approach.
• Keen on advancing your career in a stable company environment.
• Comfortable working both independently and as part of a team.
• Minimum age requirement: 18 years old.
• High school diploma or GED equivalent.
• Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site position.

Benefits

• Opportunity to be the frontline representative for clients, delivering outstanding customer service.
• Work on-site in a supportive and professional environment.
• Access to award-winning culture, paid training, and comprehensive benefits.
• Focus on employee well-being and career growth.