Customer Experience Representative (No Outbound Calls)

Job Description

Foundever is currently seeking a Customer Experience Representative to join our dynamic team. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service. This position offers growth opportunities, paid training, and the chance to work on-site in Chavies, KY.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills.
• Problem-solving ability with a positive attitude.
• Desire to advance in a reputable company.
• Ability to work independently and in a team environment.
• Must be 18+ years old.
• High school diploma or equivalent.
• Must live within 50 miles of Chavies, KY.
• Pass a background check.

Benefits

Foundever offers an award-winning culture, paid training, and benefits that prioritize your financial, physical, and mental well-being. We are committed to providing an exceptional employee experience and fostering a sense of purpose in your role.