General Manager

Job Description

We are looking for a dedicated and passionate General Manager to lead the team at 10 Fitness. As a General Manager, you will be responsible for upholding the 10 Fitness member experience by fostering a positive and professional environment. You will oversee all aspects of club management, including staffing, customer service, and cleanliness to ensure a safe and welcoming atmosphere for our members.

Management Responsibilities

• Communicate with Senior Management and HR on member, sales, and staffing matters.
• Maintain adequate staffing levels, conduct employee training and development, and handle policy compliance.
• Manage club expenses, inventory, and financial goals set by Corporate.
• Lead staff meetings, provide coaching, and facilitate continuous improvement.

Member Experience and Club Operations

• Ensure exceptional member and guest interactions, promote services and merchandise, and handle inquiries effectively.
• Maintain club cleanliness, safety, and functionality, submitting maintenance requests as needed.
• Promote a commitment to excellence, embody company values, and ensure a positive work environment.

Qualifications and Requirements

• 1-2 years of sales/customer service and leadership/management experience.
• Basic computer skills and a high school diploma or GED.
• Bachelor's degree in Business Administration or Exercise Science preferred.

Physical Requirements and Work Environment

• Must be able to stand for extended periods, lift up to 50 pounds, and effectively communicate.
• Exposure to mechanical parts and noise in the work environment.

Compensation

• Annual salary range: $42,000 - $50,000.
• Schedule: Mon-Thur 9am-6pm, Fri 9am-3pm.