Social Media Content Moderator- Work On-site

Job Description

We are looking for a Social Media Content Moderator to join our team at Teleperformance USA's Port Saint Lucie, Florida location. As a Social Media Content Moderator, you will play a vital role in ensuring user-generated content adheres to community guidelines, providing a positive social experience for all users.

Responsibilities

• Review user-generated content to uphold accuracy and quality standards
• Participate in ongoing training to implement correct policies
• Classify and eliminate sensitive content according to client-defined parameters
• Resolve complex content issues within specified turnaround times
• Remain up to date on operational guidelines, policy updates, and Community Standards

Requirements

• Experience with internet navigation and social media platforms
• Strong attention to detail and problem-solving skills
• Availability to work various shifts and flexibility to meet changing business needs
• Comfort with reviewing potentially explicit or inappropriate content
• Basic computer skills and ability to multitask
• High school diploma or equivalent

Preferred Qualifications

• Prior experience in social media monitoring
• Strong oral and written communication skills
• Consistent work history

Join Our Team

Teleperformance fosters a supportive and inclusive work environment where employees are valued and encouraged to bring their best selves to work. We are committed to diversity and providing a healthy work-life balance for our team members.