Pre-License Training- Onsite

Job Description

Are you passionate about customer service and seeking a challenging role in a collaborative environment? Join Teleperformance USA as a Pre-License Training Onsite Representative at our Port Saint Lucie, Florida location. You will play a crucial role in delivering excellent customer service, handling inquiries, and finding innovative solutions for our clients.

Responsibilities

• Handle and respond to customer inquiries promptly and effectively.
• Provide exceptional customer service through active listening and problem-solving.
• Maintain confidentiality of customer information and handle it sensitively.
• Strive to resolve issues on the first call by being proactive and communicating effectively.

Requirements

• Minimum 6 months of customer service experience.
• High school diploma or GED equivalent.
• Comfortable with desktop computer systems and Windows operating systems.
• Strong written and verbal communication skills.
• Ability to work various shifts and prioritize tasks effectively.

Benefits

• Paid training and competitive wages.
• Comprehensive benefits package including medical, dental, vision, 401k, and paid time off.
• Employee wellness and engagement programs.
• Career development opportunities in a diverse and inclusive work environment.