Help Desk Technician

  • DecoArt Inc
  • Stanford, KY
  • time-alarm-solid 02-05-2024

Job Description

Position: Help Desk Technician

About the role: As an integral part of the Information Technology Team, the Help Desk Technician is responsible for desk-side support, installation of computer software products, hardware repair, and resolving technical issues while providing user education. The technician will assist with the maintenance of computer systems, network infrastructure, server infrastructure, phone systems, and email. Additionally, supporting IT department projects and initiatives.

Responsibilities:

  • Help Desk Support
  • Network and Server Assistance
  • Departmental Growth and Education

Requirements:

  • Associate's degree in Information Technology or equivalent experience/education
  • Minimum of 2-3 years in professional IT experience
  • Working knowledge of various IT aspects
  • Independent and teamwork traits
  • Excellent communication and problem-solving skills

Benefits:

  • Competitive base salary
  • Comprehensive benefit package
  • 401k plan with company match
  • Paid time off
  • Collaborative workplace environment

Location: 49 Cotton Avenue, Stanford, KY 40484

Application: Please submit your resume to apply for this role.