Customer Support Representative (Inbound Calls Only)

  • Foundever
  • Wise, VA
  • time-alarm-solid 02-23-2024

Job Description

Foundever is looking for a dedicated Customer Support Representative to join our team. As a key member of our customer experience division, you will handle inbound service calls, interact with clients through various communication channels, and provide top-notch assistance. This role requires individuals who are problem-solvers, team players, and dedicated to delivering outstanding customer service.


  • Handle inbound service calls.
  • Drive customer satisfaction through voice, chat, and email communications.
  • Navigate through multiple systems and tools efficiently.
  • Participate in ongoing training and skill development.


  • Must be within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site position.
  • Strong communication skills and ability to multitask.
  • Positive attitude and desire to grow in a stable company.
  • Enjoy working both independently and collaboratively.
  • Minimum age of 18 with a high school diploma or GED equivalent.
  • Successful completion of a background check.


Join a renowned company with 35+ years of experience in the customer experience industry. Benefit from paid training, award-winning culture, and a supportive work environment. Your role as a Customer Support Representative is vital in ensuring exceptional customer interactions and building strong relationships.