Customer Support Associate (Inbound Calls Only)

  • Foundever
  • Hazard, KY
  • time-alarm-solid 02-23-2024

Job Description

Join Foundever as a Customer Support Associate handling inbound service calls. As the first point of contact for clients, you will provide professional customer service and support, ensuring high-levels of customer satisfaction through various communication channels. This role offers growth opportunities and on-site training to enhance your skills.


  • Handle inbound service calls efficiently.
  • Drive customer satisfaction through voice, chat, and/or email communications.
  • Navigate through multiple systems and tools effectively.
  • Ongoing training and skill development to excel in customer support.


  • Strong communication skills with the ability to assist customers proficiently.
  • Problem-solving attitude with a willingness to advance in a reliable company.
  • Enjoy working independently and collaboratively with a team.
  • Must be 18+ years old with a high school diploma or GED equivalent.
  • Must live within 50 miles of the designated location.


Experience an award-winning culture with 35+ years of industry-leading expertise, on-site work opportunities, and paid training to ensure your success. Prioritize your well-being with our benefits that offer a sense of purpose and financial stability.

Apply now to be part of Foundever, a global leader in customer experience solutions. Be a part of a team that impacts millions of customer conversations daily and creates valuable connections through innovation and empathy.