Customer Services Specialist (No Outbound Calls) Wise, VA

  • Foundever
  • Norton, VA
  • time-alarm-solid 02-23-2024

Job Description

Company: Foundever
Location: Wise, VA
Job Type: On-site
Salary: Competitive

Responsibilities:

  • Handle inbound service calls
  • Drive customer satisfaction through voice, chat, and/or email communications
  • Navigate through multiple systems and tools
  • Participate in ongoing training and skill development

Qualifications:
  • Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293
  • Strong communication skills
  • Problem-solver with a can-do attitude
  • Desire to advance career with a reliable company
  • Ability to work independently and in a team
  • Must be 18+ years old with a high school diploma or GED
  • Pass a background check

A fantastic opportunity:

The primary function of the role is to provide professional and high-quality customer service as the first point of contact for clients. You will empower customers, follow established procedures, and take initiative to resolve issues.

You'll Enjoy:

  • An award-winning culture focused on employee experience
  • On-site work environment
  • Paid training and benefits prioritizing well-being
  • Opportunity to make a difference and find purpose in your role



About Foundeverâ„¢:
Foundever is a global leader in the customer experience (CX) industry, serving 750+ leading brands worldwide. With a focus on innovation and employee expertise, Foundever combines digital solutions with employee empathy to Create Connection. Learn more at Foundever.