Customer Services Specialist (Inbound Calls Only) Wise, VA

  • Foundever
  • East Stone Gap, VA
  • time-alarm-solid 02-23-2024

Job Description

Join Foundeverâ„¢ as a Customer Services Specialist handling inbound calls only in Wise, VA. Be part of a global leader providing CX solutions to leading brands worldwide. As a key member of our team, you will deliver professional service, drive customer satisfaction, and navigate multiple systems to resolve client inquiries.

Responsibilities

  • Handle inbound service calls and exceed customer expectations.
  • Utilize voice, chat, and email to communicate effectively.
  • Navigate various systems for efficient issue resolution.
  • Participate in ongoing training to enhance skills.

Qualifications

  • Strong communication skills and ability to multitask.
  • Problem-solving aptitude with a positive attitude.
  • Desire for career advancement in a reputable organization.
  • Ability to work both independently and in a collaborative team environment.
  • Minimum age of 18 and high school diploma or equivalent required.
  • Must live within 50 miles of Wise, VA.

Benefits

Join a supportive culture with comprehensive training and benefits. Contribute to creating meaningful connections with clients while prioritizing your well-being. Embrace the opportunity to provide exceptional service and grow within the company.