Customer Services Associate (No Outbound Calls)

  • Foundever
  • Whitesburg, TN
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking a Customer Services Associate with a focus on inbound calls to join our dynamic team. As part of our experienced team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems efficiently. By joining Foundever, you will have the opportunity to develop your skills through ongoing training and take your career to the next level.

Responsibilities

  • Handle inbound service calls effectively.
  • Drive customer satisfaction through voice, chat, and email interactions.
  • Navigate through multiple systems and tools with ease.
  • Participate in ongoing training and skill development programs.

Qualifications

  • Located within 50 miles of Morristown, TN.
  • Strong communication skills and ability to multitask.
  • Problem-solving skills and a positive attitude.
  • Desire to grow with a reputable company.
  • Ability to work both independently and as part of a team.
  • 18+ years old with at least a high school diploma or GED.
  • Pass a background check successfully.

Benefits

As a Customer Services Associate at Foundever, you will have the opportunity to be the frontline representative for clients, providing professional and high-quality customer service. Enjoy our award-winning culture, on-site work environment, and be part of a global leader in the customer experience industry. Our paid training and benefits will support your financial, physical, and mental well-being, giving you a sense of purpose in your role.