Customer Experience Associate (No Outbound Calls) Wise, VA

  • Foundever
  • Clintwood, VA
  • time-alarm-solid 02-23-2024

Job Description

Foundever, a global leader in customer experience solutions, is seeking a Customer Experience Associate for its Wise, VA location. As a valued member of our team, you will work with inbound service calls to provide exceptional customer service through various communication channels. This role offers growth opportunities, paid training, and a supportive work environment.


  • Handle inbound service calls professionally and efficiently.
  • Ensure customer satisfaction through voice, chat, and email interactions.
  • Navigate multiple systems and tools to assist customers effectively.
  • Participate in ongoing training for continuous skill development.


  • Strong communication skills with the ability to multitask on computer screens.
  • Problem-solving mentality and a positive attitude.
  • Desire to grow with a reputable company and work collaboratively.
  • High school diploma or GED equivalent and 18+ years of age.
  • Must live within 50 miles of the Wise, VA location.
  • Pass a background check.


Joining Foundever means being part of a culture focused on employee well-being and professional growth. You will have the opportunity to make a difference in customer experiences while receiving paid training and competitive benefits to support your overall well-being.