Customer Experience Associate (No Outbound Calls)

  • Foundever
  • Clayhole, KY
  • time-alarm-solid 02-23-2024

Job Description

Join Foundever as a Customer Experience Associate specializing in inbound calls. Enjoy a career opportunity with paid training, career growth, and internal promotion prospects within our award-winning organization. As the first point of contact, you will provide exceptional customer service through various communication channels, such as voice, chat, and email. Candidates must be within 50 miles of our Chavies, KY location.

Responsibilities

  • Handle inbound service calls with professionalism.
  • Drive customer satisfaction through effective communication.
  • Navigate multiple systems efficiently to assist customers.
  • Participate in ongoing training and skill development.

Qualifications

  • Strong communication and multitasking skills.
  • Problem-solving abilities with a positive attitude.
  • Desire to advance in a stable work environment.
  • Ability to work independently and in a team setting.
  • Minimum age of 18 with a high school diploma or equivalent.
  • Successful completion of a background check.

Benefits

Foundever offers an exceptional culture with over 35 years of experience, comprehensive paid training, and benefits that prioritize your overall well-being. Join our global team and contribute to delivering outstanding customer experiences for leading brands worldwide.